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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alan Betourne

Alan Betourne

February 20, 2026

5  out of  5
rating by Alan Betourne
"Marissa was very helpful for my request to change an item on my car insurance policy. She was prompt and very pleasant to deal with !"
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Tiffany White

February 6, 2026

5  out of  5
rating by Tiffany White
"Devon is awesome! She's not afraid of going out and doing the leg work to build her cliental. I was not looking for insurance at least I didn't think so. She show up at my place of employment introduced herself and gave me some information just in case I was interested in a new quote. Weeks after she stopped in I found my self in a pickle with my current insurance and I didn't know what to do. I remembered her stopping in and thought what perfect timing, so I gave her a call and she has been great. She has been very prompt, very informative, and did a thorough comb through my old policy. She found some gaps in my coverage and has done an amazing job making sure I have the coverage I need. Thanks Devon!😁"
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PAUL WALL

February 5, 2026

5  out of  5
rating by PAUL WALL
"I called up Devon at State Farm insurance to renew my policy and to add rideshare insurance and she was able to get everything taken care of in a matter of a few minutes this place and her have my business for life. Great company awesome employees Devon was fantastic."
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Shaun Albert

February 3, 2026

5  out of  5
rating by Shaun Albert
"Started my own policy for the first time Devon made it very simple and easy, and helped me understand how the process worked and all of the finite details. In addition to helping me find the lowest price for coverage"
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Judy

January 29, 2026

5  out of  5
rating by Judy
"I worked with Ali and she was so quick and courteous. I had a claim with my car and it was taken care of the same day. She lined up appointments for an estimate, and rental car.
She explained everything to me so I didn't even have any concerns.
I couldn’t believe how easy she made it!"
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Ryan Stevenson

January 23, 2026

5  out of  5
rating by Ryan Stevenson
"Needed some help updating some beneficiary info. on a policy. Marissa was of great help in getting it done. Ran into a couple questions that needed addressed. Marissa was quick to look into those questions and report back with answers within the hour. She made it all easy and I very much appreciated the assistance!"
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Cyndi Read

January 9, 2026

5  out of  5
rating by Cyndi Read
"Marissa is Exceptional & Greatly Appreciated. State Farm, after many years, was not going to renew my Home Insurance. They had apparently sent a letter in the mail informing me of this, stating updates needing to be made. I never saw the letter. Marissa reached out to be certain I was aware of this. I was able to immediately submit Home Improvements that were already completed. With Marissa’s attentiveness and assistance in this, there will be no lapse in my home insurance. She is definitely the Hero in this situation. And Very Greatly Appreciated."
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Hendra Wardhana

December 8, 2025

5  out of  5
rating by Hendra Wardhana
"Marissa from Tony Axelson Agent Peoria did great job, very communicative and explained clearly, Thank you Marissa."
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Cody Salem

December 8, 2025

5  out of  5
rating by Cody Salem
"Marissa has been incredible to work with! She helped us get a better deal than our previous provider and has been happy to walk us through any questions we’ve had."
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Bleaux _jay

November 25, 2025

5  out of  5
rating by Bleaux _jay
"Devon was amazing! As an autistic person I was very nervous about the entire ordeal but she was very pleasant and patient and explained everything to me on a level I would understand. I highly recommend her for anyone as their agent. I cannot thank her enough for everything!"
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Trina Walraven

November 18, 2025

5  out of  5
rating by Trina Walraven
"Amazing experience at State Farm! Tony and Devon took great care of us, and Devon made switching our home and auto insurance — plus getting life insurance — incredibly easy. Highly recommend!"
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Mariah Rutherford

November 14, 2025

5  out of  5
rating by Mariah Rutherford
"Devon, she was extremely helpful and made the whole process of switching agencies way smoother than I thought! So thank you!!"
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Robin Gardner

November 14, 2025

5  out of  5
rating by Robin Gardner
"Marissa Bumbalough was very helpful providing my auto quote. I am saving close to 50% and lower deductibles from my previous insurer. Marissa walked me through the steps to convert my policy in a professional manner and made the process easy for me."
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Michael Marteness

October 27, 2025

5  out of  5
rating by Michael Marteness
"Devon was very good and very detailed and patient. she did a great job answered all my questions even ones that she had to go get the correct answers for and was happy to do so"
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Tahir Iqbal

September 9, 2025

5  out of  5
rating by Tahir Iqbal
"Devon was very professional & courteous and help us out in a very professional patiently answer all our questions and created our home owner policy that suits are needs"
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Robert Miller

July 23, 2025

5  out of  5
rating by Robert Miller
"I was really impressed the way Marissa is handling my claim. I called to report some hail damage to my roof. She had the claim filed the same day. A week later she sent A follow up text and asked if everything was going good, asked if adjuster made appointment. Great customer service. I really appreciated the follow up. Not most insurance companies associates don't follow up.
Great job Marissa, thank you.
Robert Miller"
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Melody Oelze

July 22, 2025

5  out of  5
rating by Melody Oelze
"Aly Stuber did a great job! Super friendly and a quick turnaround."
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Vicki Dimon

June 24, 2025

5  out of  5
rating by Vicki Dimon
"Aly was amazing! I added a vehicle to my policy and within 30 minutes she had the insurance card to me! Great customer service!"
Profile photo of Ken O'Keefe

Ken O'Keefe

June 6, 2025

5  out of  5
rating by Ken O'Keefe
"I have contacted Marissa several times regarding questions about my policy and she has been extremely helpful and quick to respond. So happy that when I changed my policy from Allstate to State Farm to save money I found this office to work with."
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Gwenevere Butler

June 3, 2025

5  out of  5
rating by Gwenevere Butler
"State Farm Agent Tony Axelson and Team are extremely knowledgeable about insurance coverages and what options are most beneficial for my individual coverage for auto and home insurance. I would highly recommend this agency to my family and friends."
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Bob Zimbelman

June 3, 2025

5  out of  5
rating by Bob Zimbelman
"I have been with USAA for nine years. I just lost my wife and having my income adjusted I needed to shop insurance. Devon reached out to me and we made an appointment for today. I'm extremely happy with the service and was very impressed with her ability to answer all my questions. I'm looking forward to a long business rrelationship."
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Erica Duffy

May 30, 2025

5  out of  5
rating by Erica Duffy
"Marissa and Aly were very helpful when we needed road side assistance and I wasnt able to complete it through the link."
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Karen Hidden

May 28, 2025

5  out of  5
rating by Karen Hidden
"I can’t say enough positive things about the Tony Axelson team at State Farm. After hitting a deer on Saturday, I was able to file a claim quickly, and within 48 hours, my Jeep was in the shop and I was set up with a rental vehicle. As a busy mom, I truly appreciated how seamless and stress-free the process was.

Special thanks to Marissa for her outstanding follow-up—she made sure everything was handled and that all of my questions were answered. Thank you, State Farm, for making me feel supported and cared for when the unexpected happened."
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Misty Wiesneth

May 20, 2025

5  out of  5
rating by Misty Wiesneth
"Marissa has been a great help. I had a complex situation with my mom’s estate. She has been responsive and a great help in a stressful time for my family."
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Jim Wetherington

May 18, 2025

5  out of  5
rating by Jim Wetherington
"Marissa has been a great help with a difficult hail damage claim!
She is prompt, and willing to help. I've been with State Farm since 1978. She's one of the best!"
We responded:
"Thanks Jim! We are fortunate to have a team that can turn a claim into a positive experience. Thanks for validating our efforts to provide unmatched customer service! "