State Farm® Insurance Agent Tony Axelson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robin Palmer
June 30, 2026
"I called Tony’s office this morning ( must have been before they opened) and left a message to restart my insurance on a stored vehicle. I receive a message from Aly, shortly after, assuring me that she took care of it. Thanks Aly!"
Christopher Shannon
June 23, 2026
"Just started my car and renter insurance policies with Kelsey Newcomer. She provided fast, friendly and professional service. Her customer service skills are exceptional! It was a pleasure talking with her."
Greg Kuzel
June 21, 2026
"Marissa was really helpful."
Susan Voigt-Reising
June 1, 2026
"Aly is both pleasant and efficient in her assistance. I called her at the last minute to add rental car coverage to my policy and she took care of it immediately and also confirmed the date to remove it when that day arrived. I value the peace of mind of knowing she is just a call away when I need something!"
Jenni Wilson
May 28, 2026
"Kelsey helped me find the perfect coverage for my new small business. She had to make several changes for me as I tried to decide what was best and she was so kind throughout the process. I could hear the smile in her voice every time we spoke. I am already a customer with my home and auto and proud to add Small Business coverage now, as well! Thank you, State Farm and ESPECIALLY Kelsey!"
Kaitlyn
May 4, 2026
"I was assisted by Devon Crocker and had a really great experience. She was extremely knowledgeable, kind, and made me feel like I was well taken care of. I’m very pleased with my policy and the experience I had with her today. Thanks Devon!!"
Brady Krile
April 7, 2026
"Kelsey worked with me through the process as I was moving back here to Illinois. She stayed in constant communication with me and answered all questions that I had. Really appreciate the help!"
Bobby G
April 6, 2026
"Devon explained everything about the coverage I was purchasing. She took her time and was not bothered by my questions. Thanks Devon!!
On a side note, Devon has the voice and personality for commercials. Take note @StateFarm"
JULIE MASSEY
March 11, 2026
"I was transferred to Tony after many years with the same agent who retired.Tony and Tony's office has exceeded my expectations. Marissa is excellent and very helpful and knowledgeable. I recently needed my insurance card quickly and Marissa sent it digitally immediately. I highly recommend tthem"
Lesley Malone
February 27, 2026
"Kelsey was great to work with! Especially with my busy schedule. She was very kind and courteous of my time. She talked to me over the phone on my way home from work and by the time I was home she had emailed the quotes to me so I could look them over.Would definitely recommend working with her and this team.!!"
Gina Bartelmay
February 25, 2026
"I was helped by Devon today who was very knowledgeable, professional, and friendly. She was answered all my insurance questions and helped me so impressively I signed up. Devon is a quality employee and representative for State Farm and the Tony Axelson Agency."
Alan Betourne
February 20, 2026
"Marissa was very helpful for my request to change an item on my car insurance policy. She was prompt and very pleasant to deal with !"
Debbie Livengood
February 12, 2026
"Kelsey was wonderful. She walked me through everything and was very patient with me."
Tiffany White
February 6, 2026
"Devon is awesome! She's not afraid of going out and doing the leg work to build her cliental. I was not looking for insurance at least I didn't think so. She show up at my place of employment introduced herself and gave me some information just in case I was interested in a new quote. Weeks after she stopped in I found my self in a pickle with my current insurance and I didn't know what to do. I remembered her stopping in and thought what perfect timing, so I gave her a call and she has been great. She has been very prompt, very informative, and did a thorough comb through my old policy. She found some gaps in my coverage and has done an amazing job making sure I have the coverage I need. Thanks Devon!😁"
PAUL WALL
February 5, 2026
"I called up Devon at State Farm insurance to renew my policy and to add rideshare insurance and she was able to get everything taken care of in a matter of a few minutes this place and her have my business for life. Great company awesome employees Devon was fantastic."
Shaun Albert
February 3, 2026
"Started my own policy for the first time Devon made it very simple and easy, and helped me understand how the process worked and all of the finite details. In addition to helping me find the lowest price for coverage"
Nicole
February 3, 2026
"Marissa is awesome! She has shown exceptional customer service over the years and never fails to assist me with anything I need. Tony, give Marissa a raise!!!!!!!"
Judy
January 29, 2026
"I worked with Ali and she was so quick and courteous. I had a claim with my car and it was taken care of the same day. She lined up appointments for an estimate, and rental car.
She explained everything to me so I didn't even have any concerns.
I couldn’t believe how easy she made it!"
Ryan Stevenson
January 23, 2026
"Needed some help updating some beneficiary info. on a policy. Marissa was of great help in getting it done. Ran into a couple questions that needed addressed. Marissa was quick to look into those questions and report back with answers within the hour. She made it all easy and I very much appreciated the assistance!"
Cyndi Read
January 9, 2026
"Marissa is Exceptional & Greatly Appreciated. State Farm, after many years, was not going to renew my Home Insurance. They had apparently sent a letter in the mail informing me of this, stating updates needing to be made. I never saw the letter. Marissa reached out to be certain I was aware of this. I was able to immediately submit Home Improvements that were already completed. With Marissa’s attentiveness and assistance in this, there will be no lapse in my home insurance. She is definitely the Hero in this situation. And Very Greatly Appreciated."
Hendra Wardhana
December 8, 2025
"Marissa from Tony Axelson Agent Peoria did great job, very communicative and explained clearly, Thank you Marissa."
Cody Salem
December 8, 2025
"Marissa has been incredible to work with! She helped us get a better deal than our previous provider and has been happy to walk us through any questions we’ve had."
Bleaux _jay
November 25, 2025
"Devon was amazing! As an autistic person I was very nervous about the entire ordeal but she was very pleasant and patient and explained everything to me on a level I would understand. I highly recommend her for anyone as their agent. I cannot thank her enough for everything!"
Trina Walraven
November 18, 2025
"Amazing experience at State Farm! Tony and Devon took great care of us, and Devon made switching our home and auto insurance — plus getting life insurance — incredibly easy. Highly recommend!"
Mariah Rutherford
November 14, 2025
"Devon, she was extremely helpful and made the whole process of switching agencies way smoother than I thought! So thank you!!"