State Farm® Insurance Agent Tony Axelson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Wetherington
September 18, 2024
5
out of
5
rating by Jim Wetherington
"Marissa has been a great help with a difficult hail damage claim! She is prompt, and willing to help. I've been with State Farm since 1978. She's one of the best!"
Jenny Falatko
July 26, 2024
5
out of
5
rating by Jenny Falatko
"Marissa was wonderfully helpful with getting me squared away! Always love the service here!"
We responded:
"Hey Jenny! I'm so glad Marissa was able to help you out! We always aim to provide top-notch service, and it's great to know you love it here! If you ever need anything else, we're here for you!- Tony Axelson - State Farm Insurance Agent, East Peoria, IL"
Dj Molxis
July 17, 2024
5
out of
5
rating by Dj Molxis
"Appreciate Marissa's help with my insurance. Good price and fast service. 👍"
We responded:
"Hi Dj, I'm so glad to hear you appreciated Marissa's help with your insurance! We're happy you found our service fast and the price good. If you need any further assistance, don't hesitate to reach out! - Tony Axelson - State Farm Insurance Agent, East Peoria, IL"
Cara Pincock
June 14, 2024
5
out of
5
rating by Cara Pincock
"Marissa was so sweet and helpful, she answered all my questions and fixed my problem for me quickly!"
We responded:
"Cara, thank you so much for your kind words! We're delighted to hear that Marissa was sweet and helpful, answering all your questions and quickly fixing your problem. We appreciate your feedback and your trust in us. If you need any further assistance, please don't hesitate to reach out. Have a wonderful day! - Tony Axelson - State Farm Insurance Agent, East Peoria, IL"
Unisha Jackson
June 10, 2024
5
out of
5
rating by Unisha Jackson
"Marissa is an excellent and sweet representative for Tony Axelson State Farm. Always willing to help and makes sure I am truly satisfied and I'm so glad I chose them. Always understanding and very thorough from beginning to end. Best choice I ever made for insurance"
We responded:
"Unisha, your feedback is truly appreciated! I'm happy to hear that Marissa provided excellent and thorough service, ensuring your satisfaction. We're grateful for your kind words and for choosing our office for your insurance needs. Please feel free to reach out for any future assistance! - Tony Axelson - State Farm Insurance Agent, East Peoria, IL"
Brucey Fairchild
April 24, 2024
5
out of
5
rating by Brucey Fairchild
"Marissa did a great job today. I was in and out of the office today before I had to go in for work. I feel like I was informed with the knowledge needed and was helped deciding on what insurance to get."
We responded:
"Brucey, thank you for letting us know about your positive experience with Marissa! Providing efficient and informative service is always our goal, and we're glad to hear that she was able to assist you effectively. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out. We're here for you! - Tony Axelson - State Farm Insurance Agent"
Sydney Blake
April 9, 2024
5
out of
5
rating by Sydney Blake
"Danielle helped me get my renters insurance set up. She was so helpful and nice! Ask for her when you need insurance, she’s the best."
We responded:
"Thank you for your feedback, Sydney! We're happy Danielle was able to assist you with your renter's insurance. We'll be sure to pass along your kind words to her. Thank you for choosing us! - Tony Axelson - State Farm Insurance Agent"
Amber McMullen-Moore
March 26, 2024
5
out of
5
rating by Amber McMullen-Moore
"Marissa was awesome! She was able to get all my questions answered in a short time. She was sweet and incredibly informative."
We responded:
"Marissa and our team are delighted to have been able to assist you promptly and effectively! We appreciate your kind words and are thrilled to hear that you found our service sweet and informative. Thank you for choosing us to address your insurance needs. - Tony Axelson - State Farm Insurance Agent, East Peoria, IL"
Amanda Gaylord
March 21, 2024
5
out of
5
rating by Amanda Gaylord
"Marissa was absolutely incredibly helpful. We were in a tough spot and one call and Marissa handled fast and efficiently. Very lucky for her help and kindness today."
We responded:
"Amanda, thank you for sharing your positive experience with Marissa and our team. We are delighted to hear that Marissa was incredibly helpful and efficient in assisting you during a tough situation. We appreciate your kind words and are grateful for the opportunity to serve you. Tony Axelson - State Farm Insurance Agent, East Peoria, IL"
D C
February 29, 2024
5
out of
5
rating by D C
"Recently signed w/State Farm from a competitor & have found them to be outstanding in service & support. Helpful. Friendly Really outstanding. Thanks to their office staff also for being exemplary."
We responded:
"We are grateful for the amazing review! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs."
Carl Brasher
February 20, 2024
5
out of
5
rating by Carl Brasher
"Very courteous and helpful! Marissa got me what I needed quickly. Thanks!"
We responded:
"Carl, we’re glad to hear how Marissa was able to help you with your coverage needs!"
Chelsea Bulmer
January 29, 2024
5
out of
5
rating by Chelsea Bulmer
"I cannot thank Rance enough for all his help! I was beyond frustrated with my old insurance that explained nothing to me, gave me the run around, and jacked up my premiums. Rance made sure I understood everything about the policy, had all the discounts possible, and set me up with no stress or hassle. He deserves a raise for his patience and kindness!"
We responded:
"Chelsea, we sincerely appreciate your outstanding 5-star review! Thank you for the praise for Rance! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Shay Breann
January 17, 2024
5
out of
5
rating by Shay Breann
"I met with Marissa last week to discuss life insurance options and I couldn't recommend her more! She was very knowledgable, punctual, and ready to answer my questions. Everyone in the office was very friendly and professional, 10/10 will be going back!"
We responded:
"Shay, we’re glad to hear how Marissa was able to help you with your life insurancee needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
theshbbs
December 28, 2023
5
out of
5
rating by theshbbs
"Danielle did an amazing job helping us with quotes, understanding different coverages, and eventually the conversion of moving our vehicles over to State Farm with significant cost savings. Thank you Danielle, you did an amazing job and you’re a ton of fun too! Jackie D."
We responded:
"Jackie, thank you for sharing your experience! We're thrilled to hear that Danielle provided you with excellent service and helped you navigate different coverages while saving on costs. We're proud to have her on our team. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your trust in State Farm!"
Shayla Rippey
December 7, 2023
5
out of
5
rating by Shayla Rippey
"I worked with Rance on getting clarification on what was going on with my account and he was insanely patient in explaining everything in a way I could understand. He was also fantastic on getting me a quote for adding another vehicle as well as renters. 10/10 would definitely recommend. Tony's office has been amazing in customer service and helping me with my needs. Thank you!"
We responded:
"Shayla, thank you so much for sharing your wonderful experience with Rance and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Isaiah Martinez
November 29, 2023
5
out of
5
rating by Isaiah Martinez
"I recently texted Danielle of a quote for my families car insurance and she without hesitation gave me a quote. Danielle's professionalism and work skills are impeccable that she was able to give great customer service to me. I would go back to Danielle without any doubt that she will help me out again."
We responded:
"Isaiah, thank you for taking the time to leave us a review! Danielle is a wonderful member of our team and we are so glad to hear she was able to assist you with your auto insurance policy. We hope to continue serving your insurance needs for many years!"
Michell Chavez
November 29, 2023
5
out of
5
rating by Michell Chavez
"After trying to get a quote from many insurance companies I came across State Farm and was given a quote from Danielle Woolsey who made my experience phenomenal. She answered all my questions, was very polite and left me wanting to really work with them and their office due to their staff being amazing. I would totally recommend working with them and getting a quote from their office."
We responded:
"Michell, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. We are glad Danielle was able to assist you with your insurance quote. She is a wonderful member of our team! Thank you for choosing us as your coverage provider! We look forward to providing you with outstanding service."
Raul Valdez
November 29, 2023
5
out of
5
rating by Raul Valdez
"Marissa was very helpful and expedient with getting me some answers on quotes I requested. I have had my insurance with Tony for over a year now and am very happy with their service,"
We responded:
"Raul, thank you for the review! We are glad Marissa was able to assist you with your questions about your insurance quotes. She is a wonderful member of our team!"
Jessica Phaty
November 24, 2023
1
out of
5
rating by Jessica Phaty
"Tony is very unprofessional, rude, and will not try to save you money! I would find a different agent!"
We responded:
"Good morning, Jessica. Customer service is our #1 priority. We have searched our records and don't have a customer by your name. Please give us a call at our office (309)685-7575 and we can help track down your agent's office. "
Johnathan Mingus
November 22, 2023
5
out of
5
rating by Johnathan Mingus
"I worked with Danielle for a quote and I could not have found a better associate at any branch. Danielle was patient, thoughtful, kind and such a pleasant representative of your company. Way to go Danielle!! Tony - You have a great asset here!!"
We responded:
"Thank you, Johnathan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Danielle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Lilly Dozard
November 13, 2023
5
out of
5
rating by Lilly Dozard
"I worked with Marissa and she was super helpful and pleasant!"
We responded:
"Thank you for the review, Lilly! We are glad to hear that Marissa was able to help you with your insurance needs."
Jack Brock
November 10, 2023
5
out of
5
rating by Jack Brock
"Danny was fantastic in helping me thru setting up my app very professional you want to keep her she made me feel at ease thru the process"
We responded:
"Thank you for the review, Jack! We are glad to hear that Danielle was able to help you with your insurance needs. Your feedback is important to us and we value the chance to provide you with high-quality coverage."
Dalani Salem
October 31, 2023
5
out of
5
rating by Dalani Salem
"Marissa Lee was great to talk with and was able to answer any questions I threw her way. Definitely recommend!!"
We responded:
"Dalani, thank you for the review! We are glad Marissa was able to assist you with your insurance questions."
Barb Nelson
October 31, 2023
5
out of
5
rating by Barb Nelson
"Marissa Lee is a go get Her. You need something done, she will make sure that is done in a professional manner."
We responded:
"Thank you, Barb, for your positive feedback and for acknowledging the excellent assistance provided by Marissa!"
Danielle Woolsey
October 30, 2023
5
out of
5
rating by Danielle Woolsey
"Marissa is always super sweet and helpful whenever I need assistance with insurance. 10/10 would recommend!"
We responded:
"Thank you, Danielle, for your positive feedback and for acknowledging the excellent assistance provided by Marissa. We greatly value your recognition of our team’s commitment to delivering outstanding service."